Frequently asked questions
Quick answers about Anowex, our services and our software products. Cannot find yours? Ask us directly.
About ANOWEX
Who we are, what we build and how to reach us.
What does Anowex do?
Anowex is a software and IT company based in Kattankudy, Sri Lanka. We build ANOWEX ERP, a POS and business management system, and we develop custom software, websites and mobile apps, plus offer IT support and consulting.
Do you build custom software?
Yes. We build custom applications and internal tools around your process. Tell us what you do by hand today, and we will explain what we could build and how we would approach it.
How do I get a demo or a consultation?
Use the demo form on the ANOWEX ERP page, send a message through the contact page, or reach us by phone or WhatsApp on +94 74 109 8813. We reply to enquiries within one business day.
Which areas do you serve?
We are based in Kattankudy and welcome enquiries from businesses in Batticaloa and across the Eastern Province. We usually start by phone, WhatsApp or email and agree with you how to work together.
Software products
Our software products and how to get started.
What software products does ANOWEX offer?
ANOWEX offers ANOWEX ERP, business management and point of sale software. ANOWEX HRM, human resource management software for staff records, attendance, leave and payroll. ANOWEX also builds custom software for clients, which is listed on the Services page.
How can I request an ERP demonstration?
Use the demo request form on the ANOWEX ERP page, or contact us by email, phone or WhatsApp, and our team will get back to you to arrange one.
Which businesses can use ANOWEX software?
ANOWEX ERP is aimed at retail shops, supermarkets, wholesalers, distributors and businesses with several branches. ANOWEX HRM may suit businesses that track staff attendance and run payroll. A short conversation is the best way to check the fit.
How can I contact ANOWEX about a product?
Use the contact page, email anowexofficial@gmail.com, call +94 74 109 8813, or message us on WhatsApp.
ANOWEX ERP
Business management and point of sale software.
What is ANOWEX ERP?
ANOWEX ERP is business management software from ANOWEX. It brings everyday operations such as sales, inventory, purchasing, accounts and reporting into one connected platform.
Which business types can use ANOWEX ERP?
It is aimed at retail shops, supermarkets, wholesalers, distributors and businesses with several branches. Whether it suits you depends on how you operate, so a short demo is the best way to check.
What features are included?
The main areas are point of sale, inventory, products and barcodes, sales and quotations, purchases, customers, suppliers, accounts and expenses, reports, multiple branches, and roles and permissions. The exact setup depends on your requirements.
Does ANOWEX ERP include a POS system?
Yes. The POS handles split payments, discounts, held sales and receipts, supports barcode scanning (including with a phone camera), and has shift open and close for cash registers. If you have specific counter equipment in mind, mention it in your enquiry and we will tell you what is possible.
Can I manage products and inventory?
Yes. You can manage single, variable and combo products, track stock levels, adjust and transfer stock between branches, design and print custom barcode labels, and import products in bulk.
Can I design and print my own barcode labels?
Yes. A built-in label designer lets you set your own label size and place text, barcodes, QR codes, images and lines, using fields such as product name, price, MRP, SKU and shop name. You can save templates and print them on roll label printers.
Can I run more than one branch?
Yes. ANOWEX ERP supports multiple branches. Users can be assigned to specific branches, and stock and sales can be viewed by branch.
Can I request a product demonstration?
Yes. Use the demo request form on this page, or contact us by email, phone or WhatsApp, and our team will get back to you to arrange one.
How can I enquire about pricing?
Pricing depends on your requirements, so we do not publish fixed prices here. Send a pricing enquiry with a few details about your business and we will discuss the appropriate setup with you.
Can ANOWEX ERP be configured for my business?
That depends on your requirements and what the product supports. Tell us about your workflow and we will say honestly whether it is a good fit and what the setup would involve.
How do I contact ANOWEX for support?
Email anowexofficial@gmail.com, call +94 74 109 8813, or message us on WhatsApp. We reply to enquiries within one business day.
ANOWEX HRM
Human resource management software.
How can I see ANOWEX HRM?
Use the demo request form on this page, or contact us by email, phone or WhatsApp, and our team will get back to you to arrange a demonstration.
How much does ANOWEX HRM cost?
We do not publish prices on this site. Tell us about your business and we will discuss the setup and commercial terms with you.
What does ANOWEX HRM cover?
Employee records, attendance built from fingerprint-terminal punches, leave and overtime requests, holidays and shifts, hourly and monthly payroll with payslips, and roles for administrators, HR managers and employees.
Which attendance devices does it work with?
ANOWEX HRM is designed to collect punches from ZKTeco fingerprint terminals through a sync agent. If you use another kind of device, tell us in your enquiry and we will say whether it is supported.
Does requesting a demo commit me to anything?
No. A demo request only sends us your enquiry, and nothing is bought or agreed. See our privacy policy for how messages are handled.
Still have a question?
Send us a message and we will get back to you.